DPK Support Department

DPIS Technical Support (Monday to Friday 9:00 am – 4:00 pm)

Phone:
876.920.5890
876.926.1361

Be prepared to provide the following information when you contact us

• Application registration key
• Data release key (institution key and region partial key)
• Operating system being used (windows version)
• A brief description of what you have done so far
• A brief description of the issue which has prompted you to call
• The text of any message which the application might have displayed

This will assist us in improving the quality support we offer to you.